SUCCESS STORIES

Jigsaw Services has all the right pieces.

Jigsaw Services, listed among the nation's fastest-growing companies, again proves it is possible to build a thriving business from South Australia. In less than four years, Chief Executive Andrew McAdams and Executive Chairman Steve Howe have made Jigsaw Services not only a fast growing company but also one with a big future.

Jigsaw Services has grown rapidly since it was formed in 2001, now employing 60 people and about 15 contractors. In 2004/2005 the information technology company achieved a turnover growth of 86 per cent to $6+ million - its expansion propelled by such new clients as Coopers Brewery, the Hardy Wine Company and Orlando Wyndham.

Jigsaw's turnover is projected to reach $12+ million in 2005/2006. Its corporate plan says that will double in the following 12 to 18 months. The business started after Mr. McAdams, who was a management consultant for Deloitte in Dunedin, New Zealand, fell in love and married a South Australian and moved to Adelaide.

He formed a small management consulting company, ADC Results, which grew into an eight-person business and gained a reputation for excellence in the local government sector. "One of the things that became clear to me was the outdated back-office management systems," he said. "After significant research, we decided to secure the rights to the JD Edwards information system to help local governments across Australia and New Zealand enhance information management. We formed Jigsaw Services at that time in 2001. Our first customer was the Onkaparinga City council." The JD Edwards software system manages everything from financial sales, to order processing, forecasting of that information to manufacturing, warehousing, inventory, transports and payrolls.

While Jigsaw Services is based in Adelaide, it has clients in every state and throughout New Zealand. Behind the success however, the firm has experienced growing pains because of extreme difficulty in getting employees with the right skills and experience. Among its most recent successes is a deal to install a new back office and maintenance system for Samoa's national telecommunications supplier.

For Mr. Howe, Jigsaw Services continues a successful business career he started with software development company, Stowe Computing Australia, at the age of 26. That grew to 330 employees at its peak before it was acquired.

* Source: The Advertiser "Silent Achiever" 9/4/05

Jigsaw Services - the picture of success.

"Jigsaw Services remains a strategic partner to Oracle in this region to sell, implement and support JD Edwards Oracle JD Edwards solutions in Local Government and other key commercial industries across Australia & New Zealand. We plan to work closely with Jigsaw Services to grow both our businesses in these areas even further."
..... Warren Brugger - General Manager, Applications Alliances & Channels, Oracle Australia & New Zealand.

"We chose Jigsaw Services because it was the most progressive suite of software on the market. It aligned with our I.T. strategy and was able to integrate with our Land Information System. We have also found it easy to deal with the organisation due to the professional approach and preparedness to consider all avenues to improving and refining the product."
.... Dawne H. Clark - Manager, Business Services Rockdale City Council.

"SamoaTel's choice of Jigsaw Services was based on the perception that Jigsaw Services could provide and implement a system pertinent to SamoaTel's business within the time frame requested. The response to queries (and follow-up) was always rapid, concise and complete, indicating an organisation that perceived that customer satisfaction was the key."
...... Allan Cowain - Project Manager, SamoaTel

"Jigsaw Services has the comprehensive skills and dedicated staff needed to support our complex business requirements. I have confidence that Andrew McAdams will deliver on his commitments and is truly interested in the long-term success of our JD Edwards implementation, not just our immediate project requirements."
.....Phil Grubbs - Vice President, Global IT Project and Change Management Constellation Brands, Inc. New York

"We selected Oracle JD Edwards because it is a fully integrated, web-enabled solution that allows us to best utilise our limited resources - both financial and human. We will be able to create greater visibility and more accurate forecasting of our substantial asset base. Improved management and reporting of our assets will reap significant savings for Council and improved prioritisation of the use and maintenance of our assets.

We looked at all the major software solutions on the market and decided that JD Edwards Oracle JD Edwards has the most sophisticated and functional set of software tools for Local Government. Ultimately it allows us to do more with less resources and be more transparent in our decision making process to the electorate."
.....Gerry Poepjes, Executive Manager, City of Swan.

You can become a Jigsaw Services success story. Call us and we'll show you how.